We’re changing the way we process payments for ILGM products and services but don’t worry; it’s simple and will benefit both of us.
ACH debit through Stripe (our current Credit Card Processor) is now our preferred method of payment. With the prices of goods and services rapidly increasing, ACH saves us time and processing fees, allowing us to keep our rates for services low for you.
All you need to do is enter your details online here https://www.ilgminc.com/ach-setup/
Nothing else will change. We will add your ACH account as the default payment method, and your monthly reoccurring billing will process as usual. New project invoices will continue to be sent as usual, and your default payment method will be used to process the invoice in 1 -2 business days, as usual. If you prefer to use a credit card for these invoices, please let us know before processing (within 1-2 business days), and we will process the invoice with the credit card on file.
ACH is optional for both reoccurring payments and invoices. However, if you choose to use your credit card, we will add 3% to your overall total amount to cover all credit card processing fees.
If you have any questions, please contact us by replying to this email or calling 813-444-5796 x3.
All the best,
Chris Sgaraglino, CTO